Shipping policy

Shipping policy

TELOMO TRADING POLICY

we are committed to providing our valued customers with efficient and reliable shipping services. Our goal is to ensure that your orders reach you in a timely manner, meeting your expectations. This Shipping Policy outlines the delivery timeframes for shipments to the United Arab Emirates (UAE) and the Gulf Cooperation Council (GCC) countries.

1. Shipping Time to the United Arab Emirates (UAE)

We understand the importance of swift delivery to our customers in the UAE. When you place an order with us, you can expect your items to be delivered within 1-2 business days from the date of order confirmation. Please note that business days exclude weekends and public holidays.

2. Shipping Time to GCC Countries

For our customers in GCC countries, we aim to deliver your orders within 2-5 business days from the date of order confirmation. This timeframe applies to the following GCC countries:

  • Bahrain
  • Kuwait
  • Oman
  • Qatar
  • Saudi Arabia

Again, please be aware that business days exclude weekends and public holidays.

Important Information:

  • Orders placed on weekends or during public holidays may experience slight delays in processing and delivery times.
  • We offer a tracking service that allows you to monitor the progress of your shipment. Once your order is dispatched, you will receive a tracking number and instructions on how to track your package.

Shipping Charges:

Shipping charges are calculated based on the weight and dimensions of your order, as well as the shipping destination. The exact shipping costs will be displayed during the checkout process for your review before finalizing your purchase.

Shipping Partners:

We collaborate with trusted shipping partners who have a strong track record of delivering orders safely and on time.

Customs and Import Duties:

For international orders, including those to the UAE and GCC countries, please note that customs and import duties may apply. These fees are the responsibility of the recipient and are not included in the product or shipping costs. We recommend that you check with your local customs office for more information on any potential charges.

Delivery Address:

Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delivery issues. Inaccurate or incomplete addresses may result in delayed or failed deliveries.

If you have any questions or concerns about our Shipping Policy or need assistance with your order, please do not hesitate to contact our customer support team. We are here to help you have a smooth and enjoyable shopping experience with us.

Thank you for choosing 88sunglasses. We look forward to serving you and ensuring your orders reach you in a timely and efficient manner.